Reference

lientogel Privacy Policy for Indonesia

Dragon Tiger, The Great Icescape, Aviator, and QRIS funding all connect to one account record, so this Privacy Policy explains what data we collect, why we use it…

DANA data scopeOVO receipt checksGoPay wallet recordsQRIS payment logsProfile > Privacy
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lientogel lientogel Privacy Policy for Indonesia
CONTACT PATHS

Privacy contact paths in Indonesia

Fast privacy help matters when your phone changes, your QRIS receipt is attached to the wrong account, or you want a copy of stored account data. We route privacy requests to trained support staff from 09:00-01:00 WIB through chat, WhatsApp, and email. For safety, we may ask you to confirm your username, recent DANA or GoPay reference, and the device path you used before we edit or release data.

Team online

Live chat privacy desk

Use the lobby chat from 09:00-01:00 WIB when you need us to check a privacy request tied to a session, login device, or payment record. We verify your account first before discussing stored data.

WhatsApp identity check

Message our WhatsApp channel when your phone number, OVO wallet, or GoPay account has changed. We ask short account questions and may request a recent receipt reference before updating privacy-linked contact data.

Email record request

Send account privacy requests to [email protected] when you need a written answer about access, correction, deletion, or cookie records. Include your username, registered phone number, and preferred contact channel.

DATA CARE

How we handle your account data

Privacy works only when account steps are clear, so we keep each request tied to a known action: registration, login, wallet use, cookie choice, or support contact.

Account data at registration

When you join, we collect username, phone number, password hash, and account status. Those fields help us recognize you, prevent duplicate access, and answer privacy requests without exposing your wallet or session history.

Payment data separation

DANA, OVO, GoPay, QRIS, and bank transfer records are kept as wallet references, not public profile details. Support can use receipt numbers to check a case, but game screens do not show your payment source.

Cookie and device use

Cookies keep your session active, remember language choice, and help us spot unusual device changes. If you clear cookies in Chrome or Safari, you may need to log in again and confirm your account.

Game session records

When you open Aviator, Dragon Tiger, Bingo, or Royal Fishing, we log session time, table or room reference, and balance movement. This helps us answer privacy and account questions with a clear event trail.

Retention and deletion

We keep account and transaction records only as long as needed for account operation, support cases, security checks, and local legal duties. If you ask for deletion, we check what can be removed or anonymized.

Change request handling

For corrections, go to Profile > Privacy or contact support if the field is locked. We may ask for a recent QRIS or DANA reference so changes are made on the correct account.

Privacy questions before you join

Before you create an account, you should know what data we collect, how it is used, and how to reach us if something looks wrong. These answers focus only on privacy: account data, wallet records, cookies, device sessions, retention, and your request paths. If access rules or local requirements affect an answer, we explain that availability depends on where local law permits.

We collect your username, phone number, password hash, registration time, device type, and account status. If you add DANA, OVO, GoPay, QRIS, or bank transfer records, we store payment references linked to your wallet.

We keep payment references so your wallet balance, dispute checks, and privacy request trail can be matched to the right account. We do not place your payment source on public pages or game screens.

Yes. Email [email protected] or contact chat from 09:00-01:00 WIB. We verify your username, registered phone, and a recent wallet reference before preparing an account data summary.

Start at Profile > Privacy for editable fields. If the phone number, OVO wallet, or GoPay detail is locked, contact support and be ready to confirm recent account activity or a receipt reference.

Cookies mainly keep your login session active, remember language choice, and help detect unusual device changes. Game session records may log room reference and balance movement, but cookies are not used to publish your activity.

We keep data for account operation, wallet checks, security, support cases, and duties that may apply under local law. When data is no longer needed, we remove it or reduce it where practical.

You can request deletion through chat, WhatsApp, or [email protected]. We check what can be removed, what must be retained for wallet or legal reasons, and which fields can be anonymized.

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